Aftersales Management

We support the aftersales management of our customers with regard to

  • Organisation, management, controlling
  • Audits and lead audits (worldwide if required)
  • Service communication and service marketing
  • Sales of parts & accessories
  • Information systems service
  • Warranty, guarantee and goodwill
  • Maintenance and repair contracts
  • Recall management

Schinhammer & Partner offers customised service management as a complete service. This includes process optimisation, internal and local operational support (field service, trade, workshop), the implementation of revision processes and complete technological mapping into existing IT structures for analysis, synergies and scaling.