Current research, press releases and various other publications: at this point, we would like to invite you to think outside the box with us. Read about developments within the branch that interest us.
“Nach dem Kauf ist vor dem Kauf” – A book by Schinhammer & Partner (in german language). An analysis of the current situation within the automobile after-sales business and possible solutions for increasing profitability and customer satisfaction.
You can page througt our book online or download it in PDF format. Of course, we we also included more traditional readers – you can order the printed version via the contact form or by e-mail: firstname.lastname@example.org.
“Rethinking Warranty, Guarantee & Goodwill” – we have compiled a PDF download (in german language) for you here showing why costs are exploding in Warranty Management … and what you can do about it.
“Ways out of the Discount Trap” – you can download our current white paper on sales promotion as a PDF here (in german language).